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| Privacy Notice |
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| return policy
How do I return/exchange an item?
You may return or exchange damaged items during 10 days after you received your order. Please call Customer Service 1-516-472-8600 to obtain Return Confirmation Number.
privacy statment
Your right to privacy is very important to us. That is why, when you visit FIREBIRDGIFTS.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site www.Firebirdgifts.com . We have posted this information to let you know what kind of information we collect and how that information is used.
The online store at www.Firebirdgifts.com is designed to give you control over the privacy of your credit card information, name, address, e-mail and any other information you provide us. We offer the industry standard security measures available through your browser called SSL (secure socket layer) encryption that ensures safe Internet transmission of your personal information. If at any time you would like to make a purchase but would rather give your credit card information to a representative over the telephone, you may do so by calling 1-516-472-8600. When you place an order for merchandise on the firebirdgifts.com site, you will be asked for certain personal information such as your name, address, email address and your credit card information required to process the order. The secure processing of credit card transactions when shopping at Firebirdgifts.com is done by a proprietary authentication system.
We use the information we collect for various purposes, including: to complete your purchase transactions; to provide the services that you request; to send you our catalogs and other offerings by mail; to keep you informed about the status of your orders; to identify your product and service preferences, so we can notify you of new or additional products, services and promotions that might be of interest to you; to notify you of product recalls or provide other information concerning products you have purchased; and to improve our merchandise selections, customer service and overall shopping experience.
You may receive promotional emails from us. Each time you receive an email from our company, you will be given the opportunity to opt out or stop receiving them. If you do not want to receive such mailings, simply click on the "unsubscribe" link in any email. Although most requests will be processed immediately, please allow up to two weeks to fully process your request through our systems.
This site contains links to other Web sites as a convenience for informational purposes only and does not mean that we endorse those Web sites.firebirdgifts.com is not responsible for the privacy practices or the content of such Web sites and we encourage you to read such sites privacy policy before submitting any personal information.
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